Privacy Policy

1. Privacy Policy

1.1. Information We Collect
We collect personal information that you voluntarily provide to us when you contact us for a quote, book a service, or sign up for our newsletter. This information may include your name, address, email, and phone number. We do not collect or store your credit card information on our website.

1.2. How We Use Your Information
We use the information you provide for the following purposes:

To communicate with you regarding our services.
To schedule and provide our cleaning services.
To send you promotional emails or newsletters, from which you can unsubscribe at any time.
To respond to your inquiries and support requests.

1.3. Information Sharing
We do not sell, rent, or trade your personal information with third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, under strict confidentiality agreements. We may also disclose your information if required by law.

1.4. Data Security
We implement security measures to protect your personal information, both online and offline. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

2. Terms and Conditions

2.1. Agreement to Terms
By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2.2. Service Bookings

Booking and Cancellations: We require at least 24 hours' notice if you need to cancel or reschedule a cleaning service. Cancellations with less than 24 hours' notice may be subject to a cancellation fee.
Access to Property: You agree to provide our staff with unobstructed access to the property at the scheduled time. If we cannot access the property, a cancellation fee may apply.
Safety: To ensure the safety of our staff, please secure any pets during the cleaning service. If your pet is not secured, we may not be able to service your home.

2.3. Limitations of Liability

Damage: While our staff is trained to handle your belongings with care, accidents can happen. If you believe an item has been damaged during a cleaning, you must report it within 24 hours of service completion to allow us to properly investigate the issue. We reserve the option to repair or replace the item. We are not responsible for damage to items that were improperly installed, secured, or for pre-existing conditions or dmages due to normal wear and tear use.
Items of Value: Please put away or secure items of extreme monetary or sentimental value before our service.

2.4. Website Use
All content on this website, including text, images, and logos, is the property of Synergistic Cleaning Services and is protected by copyright laws. You may not use any content from this site without our express written permission.

3. Website Disclaimer

3.1. General Information
All information on our website is for general informational purposes only. While we strive to provide accurate service descriptions, we do not warrant their completeness, reliability, or accuracy.

3.2. External Links
Our website may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and assume no responsibility for them. We recommend reviewing the privacy policies and terms of any third-party sites you visit.

3.3. "As Is" Basis
The website and its content are provided "as is" and "as available," without any warranties, express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components.